Board of Public Works
111 East Laclede
Malden, MO 63863
Office Hours (Lobby & Drive Up):
Monday - Friday 8:00 a.m. to 12:00p.m - 1:00p.m to 5:00 p.m. (closed for Lunch)
- Board of Public Works Board
- Chairman - Clark Duckett
- Board Member -
- Board Member - Vivian Stone
- Board Member - Penny Loughary
- Council Liaison - Casen Coleman
- Utility Service, Billing & Payments
The Malden Board of Public Works (BPW) is a city-owned utility providing the City with electric, water and wastewater services. In addition to calculating the bills and accepting payments we can also assist you with questions about your bill and request for utility connections or disconnections. We service approximately 2,300 residential and business customers.
The BPW Board consists of four members. The Board is responsible for establishing BPW policies, rules and regulations that govern the day to day operations of the utility system. The Board of Public Works meets on the last Tuesday of every month at 5:00PM at the BPW office located at 111 E. Laclede Street.
- Applying for Utilities
Before utilities can be connected, a deposit must be paid and a Utility Application must be completed. Renters are required to show a copy of their lease agreement for rental property. Homeowners must submit the front page of either their abstract or deed. Every person applying for utilities must present proof of identification such as a driver’s license and must be at least 18 years of age.
Prior to completing an application, the customer will be directed to City Hall where they will verify that all personal and real estate taxes have been paid and city stickers have been purchased. An inspection time will be set and, after approved inspection, services will be connected.
Utility bills are mailed on or before the 25th of every month. Utility customers should contact the BPW immediately if they do not receive a bill as scheduled. Utility bills are due by the 10th of each month; a 5% late fee is assessed on any balance not paid by the 10th of the month.
GO PAPERLESS: Visit or contact our office to sign up to receive your utility bill electronically
Bills must be paid in full by the 25th of each month; any account not paid by 8:00 a.m. on the 26th of each month will be subject to disconnect and assessed a $40.00 reconnect fee.
The Utility will reconnect service after hours for Non-payment Disconnection Customers only from 5:00 p.m. - 10 p.m.
Standby Call-out fee for re-connection of services for Non-payment Customers only (after hours 5:00 p.m. - 10 p.m.) will be charged an ADDITIONAL $35.00. ** All re-connection requests made after 10:00 p.m. will be reconnected the following morning. **
- Convenient Payment Options
Automatic Bank Draft: This allows customers to authorize the automatic bank transfer of funds directly from your financial institution to pay your utility bill every month.
Online: Customers can make a payment by credit card or check with no additional charge. Click here to pay now
By Phone: Customers can make a payment by credit card or check with no additional charge calling 877-690-3729 Jurisdiction # 3556 must be entered when using this service.
In the Office: For customers who prefer to make payments in person, we accept cash, checks and credit/debit cards.
Night Drop Box: For customers convenience a drive-up night deposit box is located on the north-east corner of the building.
By Mail: Please mail your payment in time to arrive by the due date stated on your utility bill.